Have you ever had a judge who meant
to vote one way but marked his ballot the
other? Have you ever been waiting on
rounds in remote campus buildings to end
so that the next round could be paired?
Have you ever found that your school is
missing ballots from your ballot packet at
the end of the tournament?
While the tournament tabroom has
been modernized with computer programs
to automatically tabulate and pair rounds,
the physical ballot itself has remained the
same. As the modern business strives to
handle its transactions as paperlessly as
possible in order to increase efficiency and
reduce human error, the debate community
should similarly strive to make paper ballots
an arcane relic of the past, residing
nostalgically in memory beside the OxBox
and index card.
Businesses and governments have
recognized that eliminating paper from the
work environment saves their employees
the time and hassle associated with filling
out and keeping track of paper forms. Computer
technologies allow users to fill out
digital versions of paper forms. The computer
can then check the data for inconsistencies
and instantaneously transmit it to
whoever needs to act on it. Processes like
these are being implemented wherever possible.
Microsoft believes that electronic
forms will be the backbone of every business
and is striving to create a product line
to support that future. Sadly, however, the
technology can be expensive and difficult
to implement.
Debate suffers from the same setbacks
that drive industry to eradicate paper
from the workplace. The physical handling
of paper ballots leaves room for
judges to make mistakes in filling out their
ballot, ballots to be lost in transit, ballots
to be delayed or lost in making it from the
round room back to the tabroom, and for
ballots to be misplaced in the tabroom. Furthermore, a lot of the time and effort invested
in an efficient tournament is wasted
in repetitive, mundane tasks: running ballots,
figuring out which ballots have been
returned to the tabroom and which are still
out, checking ballots for errors, sending
runners across campus to track down
judges, and stuffing ballots into coaches’
packets. An electronic ballot can avoid all
of these pitfalls associated with handling
paper.
InCharta is the next step in modernizing
debate tournaments by computerizing
the ballot. InCharta allows judges to fill out
ballots from any computer with an internet
connection. It then immediately checks the
ballot to ensure that all data are correct and
immediately alerts the judge to any anomalies.
Finally, it sends the ballot directly to
the tabroom via the network.
The academic community tends to
see technology as expensive, intimidating,
and high-risk. However, InCharta is built
with the same technologies and practices
implemented by Fortune 100 companies. It
is a true demonstration of how technology
can be implemented in the academic world
to successfully and measurably increase
the educational value of a debate tournament,
while not incurring the additional risk
that traditionally accompanies the use of a
computer.
The Paperless Tournament:
1. Instead of printing paper ballots,
the tabroom prints the judge’s name, the
room number of the round, and a username
and password to log in to InCharta. This
paper is put on the ballot table, just like a
paper ballot.
2. The judge can then use any computer
with network access (a laptop the
judge brought, a computer provided by the
school already in the room, etc.) to fill out a
ballot. The system automatically enters the
teams and speakers debating in the round.
The judge can quickly pick the winning
team from a drop down list, enter the speaker
points, and type a reason for decision.
3. The computer performs a variety
of error checks to ensure the ballot is 100
percent accurate. If there are any errors,
the judge is asked to correct them immediately—
saving a trip from the tabroom to
the judge and back again. Only when the
ballot passes all checks can the judge submit
it to the tabroom.
4. As soon as the judge fills out the
winner and speaker points, InCharta instantly
submits the paperless ballot to the
tabroom. The judge can then continue to
edit his comments and reason for decision
without worrying about holding up the tournament.
5. The tabroom is notified as soon
as a ballot is submitted and can either view
it on screen or print it so that it can be entered
into the tabulation software just like
any paper ballot.
Advantages for the Tabroom:
Much of the tabroom’s work centers
around the logistic handling of the ballot:
running ballots from collection stations
back to the tabroom, figuring out which
ballots have not yet been returned, checking
ballots for errors, and tracking down
judges to ask about possible errors. This
shuffling is an unnecessary logistical nightmare.
As the judge is filling out a round’s
ballot, InCharta performs checks on the
ballot to ensure the data is accurate.
InCharta makes sure that:
• The winning team and the winning
side are consistent (if the judge selects that
Team A wins the round on the affirmative
InCharta checks to make sure Team A is not
actually the negative for that round).
• Speaker points are within the correct
range (i.e., should not be lower than 20
or above 30).
• Speaker points are correctly distributed
(i.e., the first speaker should not
have the lowest number of speaker points).
• If the round is a low-point-win
based on speaker points the judge must
check the low point win box.
• The judge has not assigned the
same speaker rank to more than one speaker.
These checks drastically reduce the
likelihood of a judge filling out a ballot incorrectly
and could save the tabroom the
time, stress, and staff associated with having
to track down an errant judge.
The paperless tournament allows for
real time tournament status updates. The
tabroom staff can see a listing of rounds
and the judges who have not yet submitted
a ballot. As rounds run late, the tournament
knows exactly which rounds are still
in session without having to shuffle
through all the ballots they already have.
The tabroom can then send runners to
these slow rounds to investigate the delay.
InCharta also provides a clear record
of when rounds ended. If one round gets
out late, the tabroom knows exactly what
time the ballot was submitted by the judge
and can use that when trying to make decisions
about whether the teams in a late
round should forfeit their next round.
An electronic ballot allows tournaments
to get rounds paired quickly and reduce
downtime between rounds. Because
ballots travel at the speed of light, rather
than the speed of judges, the tabroom receives
all of its ballots much more quickly
and can allow less time between rounds.
Not having to wait for ballots to make their
way across campus eliminates a lot of the
mishaps which result in delayed schedules.
As the tournament is ending,
InCharta can print out pre-sorted ballot
packets for each school. This packet has
all the ballots for a single school grouped
together and can be stuffed directly into a
school’s packet without needing to spend
extra time sorting and copying all of the
tournament’s ballots. This means that
schools will not find that they are missing
ballots when they pick up their packets and
will receive all of the comments the judge
wrote for them. The ballots can also be
made available online which would save tournaments the time and expense of having
to print them and allow debaters instantaneous
access to judge’s feedback.
Finally, it drastically reduces the
amount of staff required to run an efficient
tournament. It allows tournaments to cut
down on people needed to run, collect, and
check ballots. This means that tournaments
organizers that are stretched for resources
will not have to struggle to find the people
they need to execute an efficient tournament,
and those tournament organizers
which have the staff they need can devote
their help to other areas.
Advantages for the Judge:
InCharta makes filling out ballots
easier. The computer provides convenient
drop down menus for the affirmative and
negative teams, winner, and speaker positions
which allow the judge to make three
clicks instead of writing out team and
speaker names.
The judge can then simply type in
the speaker points and a reason for decision.
The ability to type and copy and paste
comments makes it easier for judges to be a
lot more verbose. A judge can then copy
and paste possible cites or other data into
the ballots to save time in oral critiques and
still get teams the information they need to
improve.
And, much to judge’s delight, after
submitting their ballots over the Internet;
they do not have to walk their ballot to a
tabroom or a collection table. They are completely
free to coach other teams, eat, or do
whatever they want until the next round is
posted.
If, however, a judge is mortified of
anything even resembling a computer, the
judge can still use a regular paper ballot
(which can be stapled to the back of judges’
login tickets just in case), and submit his
ballot to the tabroom.
Advantages for the debater:
Because InCharta checks all ballots
for errors, it will help to eliminate situations
where debaters have to resolve conflicts
when a judge fills out a ballot incorrectly.
While this may end up having no consequence,
it can be a very stressful situation
if the error changes the winner of a speaker
award or who might break. Eliminating errors
like these will help to prevent students
from leaving the activity out of frustration.
InCharta also significantly increases
the valuable feedback that debaters will
receive from judges. Because judges are
able to fill out their ballots on the computer,
we have found that most judges tend to
leave much more verbose and meaningful
comments to the debaters. Judges can also
copy and paste data from their laptops such
as citations to better cards to use in rounds.
These comments are then provided in writing
for the debaters to consider after the
tournament, saving speakers from having
to keep track of notes on flows which tend
to disappear in tubs.
Advantages for the Community:
In the modern world, businesses are
doing everything they can to eliminate paper
processes. They are prone to error,
slow, inefficient, and time intensive. Fortune
500 companies spend millions on consulting
firms and programmers to computerize
their paper processes. For example,
Kelly Services, a Fortune 500 temporary
agency which employs 700,000 people a
year, uses a web-based form to handle
timecards for its employees. The Colorado
Department of Agriculture uses paperless
forms in its safety inspections of the food
supply. Courts around the nation are turning
to electronic filing processes to cut
down on the thousands of pages sent back
and forth in litigation. As technology is
becoming more accessible and easier to use,
however, electronic filing is becoming more
pervasive in everyday life—you can now
even file your taxes online.
Education as a whole has traditionally
lagged behind industry in adopting new
techniques, concepts, and especially technologies.
InCharta provides a way to bring
the debate community up to the level which
Fortune 500 companies are still striving to
achieve. Exposure to this type of technology
helps bring everyone in the community
up to speed with industry and even
puts us ahead of the curve turning out individuals
who are prepared for the modern
society.
Case Study:
InCharta was first deployed at the
2004 Harker Invitational. Almost all of the
judges that tried paperless ballots loved
the system and many wanted to implement
InCharta at their own tournaments.
Harker took a very flexible approach
to implementing InCharta, allowing judges
to choose whether they would like to use
Paperless Ballots or regular paper ballots.
The school set up several rooms with computers
to allow judges without laptops to
use the system. In addition to these pre-
setup rooms, judges were able to use their
own laptops to access the school’s wireless
network to fill out Paperless Ballots.
The one judge that preferred not to use
computers was still able to use traditional
paper ballots.
The tournament stapled the InCharta
login information to regular paper ballots.
Judges using Paperless Ballots would then
carry this to their room and use either their
own laptops or laptops the school had provided
to access the school’s wireless network
and login to InCharta. Judges had the
option to use regular paper ballots in the
event.
Once connected to the network, all
of the judges were able to figure out how
to log in and fill out their ballots without
needing any training. Most of the judges
loved being able to type and copy and paste
sections of text into their reasons for decision
box and comment boxes. This resulted
in much better feedback to the debaters.
One judge repeatedly left three typed pages
of comments to the debaters in his rounds.
Other judges pasted sections of flows or
citations to evidence in order to give better
feedback to the competitors.
From the tabroom’s prospective,
keeping track of the paperless rounds was
much easier than rounding up ballots individually.
The tabroom was able to see a real-
time grid layout showing the status of all
the Paperless rounds. The tabroom could
see which judges had already submitted
ballots, which judges were in the process
of filling out ballots, and which judges had
not yet logged in to the system.
Once the tournament concluded, the
tabroom could simply batch print all of the
ballots sorted alphabetically by team to
easily stuff them into coach’s packets. The
ballots can also be made available to teams
online via the Internet.
The reaction to InCharta was overwhelmingly
positive; all of the judges except
for one loved it. Those with laptops
requested paperless ballots every round.
Harker will be using InCharta again for its
Finals in the West bid tournament in
March.
Moving Towards the Future:
InCharta can be modified and adapted
to fit almost any network architecture. The
only requirement is a network that judges
can connect to, via either school-provided
computers or their own laptops. We can
work with you to make InCharta work with
your tournaments infrastructure.
If you would like to see a demo of
InCharta or discuss implementing it at your
tournament, please contact me at
seanturner@sensability.net.
(Sean Turner is a senior at The Harker
School in San Jose, CA. He has spent two
and one- half years as a policy debater on
the national circuit. He is a PHP and
ASP.NET developer and has developed
web-based electronic forms applications
for Intel Corporation, Optical Exchange,
and The Harker School.)
Notes
1 Microsoft geared the InfoPath component
of Microsoft Office 2003 to be used with the
Microsoft .NET Programming languages and
Microsoft SQL Server to allow businesses to create
electronic forms.
2 Microsoft Corporation. State Agency Improves
Decision-Making; Boosts Efficiency with
Existing Infrastructure. Microsoft, 2005. Microsoft
Customer Solution Case Study Library. 28 Sept. 2005
<http://www.microsoft.com/resources/casestudies/
ShowFile.asp?FileResourceID=7598>.
3 Microsoft Corporation. Superior Court
of California, Riverside County: E-Filing Solution
Speeds Up Processing of Child-Support Cases
for Superior Court. 2002. 1 Aug. 2002. 28 Sept.
2005 <http://www.microsoft.com/sql/evaluation/
casestudies/casestudy.asp?CaseStudyID=15211>.
4 Internal Revenue Service. “e-file for
Individual Taxpayers.” Internal Revenue Service.
1 Nov. 2005 <http://www.irs.gov/efile/article/
0,,id=118508,00.html>.
References
Campen, Alicia Holdner. The Paperless
Classroom. San Diego State. Department of Educational
Technology. San Diego State University.
28 Sept. 2005 <http://coe.sdsu.edu/eet/articles/
Paperless/start.htm>. Campen, a graduate
student at the Department of Educational Technology
of San Diego University, analyzes different
approaches to providing a paperless classroom
and its impact on the learning process. She
raises some of the key disadvantages of operating
in a paperless environment.
Fong, Stanley. “Building a Paperless Office
using Low Cost Technology.” ASP101 (2004).
28 Sept. 2005 <http://www.asp101.com/articles/
stanley/paperless/default.asp>. Fong analyzes different
technical approaches to creating a
paperless office and enumerates the advantages
and disadvantages of different technologies.
Internal Revenue Service. “e-file for Individual
Taxpayers.” Internal Revenue Service. 1
Nov. 2005 <http://www.irs.gov/efile/article/
0,,id=118508,00.html>.
Microsoft Corporation. Education: Connecting
the Agile Business. 2004. Microsoft Education.
28 Sept. 2005 <http://
download.microsoft.com/download/3/f/d/
3fd18763-5a47-4db1-a6dd-dc2d36e42563/
EducationBrochure.pdf>. Microsoft Corporation
researches the challenges involved in integrating
technology into the academic world. After identifying
the challenges, they enumerate how their
software is designed to solve these challenges and
provide the best platform for integrating technology
into the classroom.
---. State Agency Improves
Decision-Making; Boosts Efficiency with Existing
Infrastructure. Microsoft, 2005. Microsoft
Customer Solution Case Study Library. 28 Sept.
2005 <http://www.microsoft.com/resources/
casestudies/ShowFile.asp?FileResourceID=7598>.
Microsoft reports on the Colorado Department
of Agriculture’s implementation of a paperless
system built on the same technologies used by
InCharta. Microsoft analyzes how their technologies
were used to address specific shortcomings of
paper forms.
- - -. Superior Court of California, Riverside
County: E-Filing Solution Speeds Up Processing
of Child-Support Cases for Superior Court.
2002. 1 Aug. 2002. 28 Sept. 2005 <http://
www.microsoft.com/sql/evaluation/casestudies/
casestudy.asp?CaseStudyID=15211>. Microsoft
analyzes how a Superior Court of California was
able to make the case filing workflow drastically
more efficient by converting to a paperless process,
while still allowing users to file with paper if
they preferred.
Regan, Keith. “IRS Says Record Number
Will E-File Taxes.” TechNewsWorld 15 Apr. 2005.
1 Nov. 2005 <http://www.technewsworld.com/
story/internet/42343.html>. Regan explains that
e-Filing is one of the United States Government’s
most successful e-government pushes and explores
the government’s investment in implementing
electronic forms.